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Associate Project Manager - ESG Client Services

ESG
Pune
About Us
SG Analytics (SGA), a Global Insights and Analytics company, focusses on ESG, Data Analytics, and Investment & Market research services. The company has presence in New York, San Francisco, Austin, Seattle, Toronto, London, Zurich, Pune, Bengaluru, and Hyderabad and growing consistently for the last few years.

SGA is a Great Place To Work (GPTW) certified company, and with its thriving work environment shaped by a growth mindset, abundant learning & collaboration opportunities, and a meritocracy-driven culture, SG Analytics has also been awarded regional best employer in 2016, 2018 & 2020.
Job Description
Project Manager Responsibilities:
  • Maintaining positive relationships with customers
  • Identifying customer needs and overseeing service delivery within the business context
  • Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently
  • Managing finances and budgets
  • Determining ways to reduce costs without sacrificing customer satisfaction
  • Assessing customer feedback and using your creativity to establish, improve, and refine services
  • Remaining organized and meeting deadlines
  • Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise
Job Requirement

  • A bachelor's degree in a  business-related field
  • Experience in customer service, leadership, and backend operations may be advantageous
  • Good computer skills and the ability to use business support software
  • Strong customer service, project management, and quality control skills
  • Good resource planning skills
  • Excellent leadership and  customer service skills
  • Strong teamwork skills and attention to detail

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